Privacy Policy

Last updated: 12 June 2026

This privacy policy explains how Keith Park Solicitors collects, uses, stores and protects your personal data, and the rights you have in relation to it. We are committed to protecting your privacy and to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.

Who we are

Keith Park Solicitors is a trading name of J Keith Park & Co, a firm of solicitors authorised and regulated by the Solicitors Regulation Authority. For the purposes of data protection law, we are the “data controller” responsible for your personal data.

Our contact details are:

  • Keith Park Solicitors, Claughton House, 37 Barrow Street, St Helens, Merseyside, WA10 1RX
  • Telephone: 0800 374 388
  • Email: contact@kpsolicitors.com

The personal data we collect

Because of the nature of our work, the personal data we hold can be sensitive. Depending on your relationship with us, we may collect and process:

  • Identity and contact data — your name, date of birth, address, email address and telephone number.
  • Case data — information relating to your matter, which for a criminal or prison law case may include details of allegations, charges, investigations, court and prison records, and correspondence with third parties involved in your case.
  • Special category and criminal offence data — information about criminal allegations, proceedings, convictions and, where relevant to your matter, health information. We only collect this where it is necessary to provide our legal services to you and where we have a lawful basis to do so.
  • Financial data — information needed to assess eligibility for legal aid, to invoice you and to take payment.
  • Website data — information you provide through our contact form (name, telephone number, email address and message), together with technical data such as your IP address and information collected through cookies.

How we collect your data

We collect personal data directly from you when you contact us, attend a free first advice meeting, or instruct us to act on your behalf. We also receive data from third parties connected with your case, such as the courts, the police, prisons, the Crown Prosecution Service, the Legal Aid Agency, barristers, experts and other professionals.

Why we use your data and our lawful basis

We use your personal data only where the law allows. The lawful bases we rely on are:

  • Contract — to provide the legal services you have instructed us to carry out.
  • Legal obligation — to comply with our professional, regulatory and statutory duties, including those of the Solicitors Regulation Authority and anti-money-laundering law.
  • Legitimate interests — for the proper administration of our practice, record-keeping and the management of our relationship with you, where this does not override your rights.
  • Consent — where you have given it, for example for certain communications.

Where we process special category data or criminal offence data, we do so on the additional bases permitted by law, including that the processing is necessary for the establishment, exercise or defence of legal claims, for the provision of legal advice, and for reasons of substantial public interest in connection with legal proceedings.

Sharing your data

We treat your information as confidential and only share it where necessary to act for you or where we are required to by law. Depending on your matter, this may include courts and tribunals, the police, prisons, the Crown Prosecution Service, the Legal Aid Agency, barristers and counsel, experts and other professional advisers, and our regulators and auditors. We may also disclose information where we are legally obliged to do so. Any third party that processes data on our behalf is required to keep it secure and to use it only for the purposes we specify.

How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out in this policy and to meet our professional, legal and regulatory obligations. Case files are generally retained in accordance with Law Society and Solicitors Regulation Authority guidance and the requirements of the Legal Aid Agency, after which they are securely destroyed.

How we protect your data

We take appropriate technical and organisational measures to keep your personal data secure and to protect it against unauthorised access, loss, misuse or alteration. Access to your information is limited to those who need it to act on your matter.

Your rights

Under data protection law you have the right to: be informed about how we use your data; request a copy of the data we hold about you; ask us to correct inaccurate or incomplete data; ask us to delete your data in certain circumstances; restrict or object to our processing; request that your data be transferred to another provider; and withdraw consent where we rely on it. Some of these rights are limited where we are required to keep information to comply with our legal and regulatory obligations or in connection with legal proceedings. To exercise any of these rights, please contact us at contact@kpsolicitors.com.

How to make a data protection complaint

If you have any concerns about how we collect, use or store your personal data, please tell us so that we can put things right. You can raise a data protection complaint by emailing us at contact@kpsolicitors.com, by calling 0800 374 388, or by writing to us at Keith Park Solicitors, Claughton House, 37 Barrow Street, St Helens, Merseyside, WA10 1RX, marking your correspondence “Data Protection Complaint”.

We will acknowledge your complaint within 30 days of receiving it. We will then take appropriate steps to investigate it without undue delay, keep you informed of our progress, and tell you the outcome.

If you are unhappy with how we have handled your complaint, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator. You can contact the ICO at www.ico.org.uk, by calling 0303 123 1113, or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. We would, however, appreciate the chance to address your concerns first.

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